Frequently Asked Questions

General

• What is the maximum file size for upload?
• I Forgot My Password
• Why isn't my Shared Agenda downloading to the user's device?
• Operating System Requirements by app platform
• Why can't I view media off-line?
• Emails won't send from my Surface or Windows laptop?

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Customization

• Do You Offer Content Creation Services?
• Will Modus Communicate Work With Our Organization's Employee Sign-On System?
• How Much Customization Is Available?
• Do You Offer Special Pricing For Larger Groups and Additional Customization?
• What Is The Difference Between Off-The-Shelf and Custom Solutions Versions of Modus Communicate?

Features

• Customer Microsites
• How Does Modus Communicate Handle Foreign Languages and Localization Needs?
• How Does Modus Communicate Integrate With Salesforce.com?
• What Is The "Follow Up" Feature in Modus Communicate?
• How Does Modus Communicate Track Content Usage?

Supported Mobile Devices

• Does Modus Communicate work on Android or Windows
• Will Modus Communicate Only Work On iPads and iPhones?

Security and Storage

• What Happens To The Modus Communicate Content If We Terminate An Employee?
• How Do I Prevent Some Material From Being Distributed To Our Customers?
• Where Is My Data Stored And How Secure Is Modus Communicate?